Terms & Conditions

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Terms & Conditions

Effective Date: May 1, 2026

Please read these Terms & Conditions carefully before using the Postiyo website. By accessing, browsing, placing an order, uploading content, or using any services provided through Postiyo, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website and services.


1. About Postiyo

Postiyo is an online platform offering posters, wall art, custom printing, personalized print products, and related services.

Website: https://postiyo.com

Postiyo reserves the right to modify, suspend, discontinue, or update any part of the website, products, pricing, policies, or services at any time without prior notice.


2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into binding agreements under applicable laws

  • All information provided by you is accurate and complete

  • You will use the website only for lawful purposes

Postiyo reserves the right to refuse service, cancel orders, suspend accounts, or restrict access at its sole discretion.


3. Account Responsibility

If you create an account on Postiyo:

  • You are responsible for maintaining account confidentiality

  • You are responsible for all activities conducted through your account

  • You must provide accurate and updated information

Postiyo shall not be liable for any loss arising from unauthorized account access caused by user negligence or misuse.


4. Product Information

We attempt to display products, colors, sizes, and descriptions as accurately as possible.

However:

  • Actual printed colors may slightly vary from digital previews

  • Differences may occur due to screen settings, lighting, printing processes, and material variations

  • Product images shown on the website are for representation purposes only

Minor variations in alignment, finishing, trimming, or print appearance shall not be considered defects.


5. Custom Printing & User Uploads

Customers may upload images, artwork, logos, text, or designs for custom printing.

By uploading content, you confirm that:

  • You own the rights to the content, or

  • You have authorization to use it

You agree not to upload:

  • Copyright-infringing material

  • Trademark-protected content without permission

  • Illegal or offensive material

  • Hate speech or abusive content

  • Explicit or harmful content

  • Malware or malicious files

Customers are solely responsible for uploaded content.

Postiyo does not verify ownership or licensing of uploaded materials and shall not be liable for copyright, trademark, or intellectual property disputes arising from customer-submitted content.

You agree to indemnify and hold Postiyo harmless against any claims, damages, liabilities, legal actions, or expenses resulting from uploaded content.


6. Fan Art & Intellectual Property Notice

Certain posters or designs available on Postiyo may be fan-inspired artwork, artistic interpretations, or decorative designs.

All trademarks, logos, characters, brand names, and copyrights belong to their respective owners.

Postiyo does not claim ownership of third-party intellectual property unless specifically stated.

Nothing on the website should be interpreted as official endorsement, licensing, or affiliation unless expressly mentioned.


7. Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

Payments are processed through third-party payment gateways.

Postiyo does not directly store:

  • Full card details

  • CVV numbers

  • Banking passwords

  • UPI PINs

Postiyo shall not be responsible for:

  • Payment gateway failures

  • Banking issues

  • Unauthorized transactions caused by third parties

  • Payment processing interruptions

Orders may be cancelled if fraudulent or suspicious activity is detected.


8. Order Acceptance & Cancellation

Postiyo reserves the right to:

  • Refuse any order

  • Limit quantities

  • Request additional verification

  • Cancel suspicious or fraudulent transactions

  • Cancel orders involving prohibited content

Orders may also be cancelled due to:

  • Product availability issues

  • Pricing errors

  • Technical errors

  • Payment verification failures

  • Printing limitations

If an eligible prepaid order is cancelled by Postiyo, refunds will be processed according to the applicable refund policy.


9. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and are not guaranteed unless explicitly stated.

Delivery delays may occur due to:

  • Courier delays

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Operational issues

  • High seasonal demand

Postiyo shall not be liable for delays caused by third-party logistics providers.

Customers are responsible for providing:

  • Correct address details

  • Accurate phone numbers

  • Proper recipient availability

Additional shipping or re-delivery charges may apply if shipments are returned due to incorrect information or failed delivery attempts.


10. Damaged Shipments

Customers should inspect packages upon delivery.

If the package appears visibly damaged or tampered with:

  • Do not accept the shipment

  • Take photographs immediately

  • Contact support promptly

For damaged product claims:

  • An uncut package opening video may be required

  • Claims without sufficient evidence may be rejected

Postiyo reserves the right to evaluate replacement eligibility.


11. Returns, Refunds & Replacements

Due to the customized nature of products, personalized or made-to-order items are generally non-returnable and non-refundable.

Refunds or replacements may only be considered in cases involving:

  • Wrong product delivered

  • Major printing defects

  • Transit damage verified with proof

Refunds will not be provided for:

  • Change of mind

  • Minor color variations

  • Incorrect customer uploads

  • Wrong size selection by customer

  • Delayed delivery caused by courier providers

  • Customer dissatisfaction based on personal preference

Approved refunds may require several business days depending on payment providers and banks.


12. Website Usage Restrictions

You agree not to:

  • Use the website unlawfully

  • Attempt unauthorized access

  • Disrupt website operations

  • Upload harmful code or malware

  • Copy or reproduce website content without permission

  • Use automated scraping tools

  • Misuse promotional offers or discount codes

Postiyo reserves the right to suspend or permanently restrict users violating these terms.


13. Third-Party Services

The website may contain links, integrations, or services provided by third parties including:

  • Payment gateways

  • Courier partners

  • Analytics tools

  • Social media platforms

  • Advertising providers

Postiyo is not responsible for the content, policies, security, or practices of third-party services.


14. Limitation of Liability

To the maximum extent permitted under applicable law, Postiyo shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Data loss

  • Delivery delays

  • Third-party service interruptions

  • Uploaded content disputes

  • Technical failures

  • Website downtime

  • Unauthorized access

  • Courier-related damages beyond reasonable control

Use of the website and services is at the user’s own risk.


15. Indemnification

You agree to indemnify, defend, and hold harmless Postiyo, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, costs, or legal expenses arising from:

  • Violation of these Terms

  • Uploaded content

  • Misuse of the website

  • Violation of laws or third-party rights


16. Force Majeure

Postiyo shall not be held liable for failure or delay caused by events beyond reasonable control including:

  • Natural disasters

  • Floods

  • Fire

  • Strikes

  • Government actions

  • Internet failures

  • Pandemic situations

  • Logistics disruptions


17. Changes to Terms

Postiyo reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated terms become effective immediately upon publication on the website.

Continued use of the website after changes constitutes acceptance of revised terms.


18. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws.

Any disputes arising from website usage or transactions shall be subject to the jurisdiction determined under applicable local laws.


19. Contact Information

For questions regarding these Terms & Conditions, users may contact Postiyo through the official contact channels available on the website.


20. Acceptance of Terms

By accessing or using the Postiyo website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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